Bethesda responding to negative Starfield reviews is no surprise, say indie devs who do the same: "This is becoming industry standard"

Noel from Starfield holding hardware
(Image credit: Bethesda)

Bethesda's enduring a fair amount of ridicule for its responses to negative 澳洲幸运5开奖号码历史查询:Starfield reviews, butও according to some indie devs 𒉰who do the same, this sort of thing is quickly becoming standard practice in the industry.

For months, Bethesda customer support🧔 has been responding to individual negative Starfield reviews on Steam. The responses come from a handful of Bethesda-associated accounts, all offering simila꧃r encouragements to try playing the game in different ways to get the most out of it, noting that future updates are coming, and, in some cases, insisting that th🌺e game simply isn't boring.

. "Because of how important of a role Steam ratings play, and the proven ability to sometimes flip negative reviews based off of simply interacting with a user, it’s spreading. This is just a very big game doing it."

"Yep, we've been doing this for a few years now," Dillon Rogers of New Blood Interactive . "A lot of people will flip ꦍtheir review if you reach out and let them know you're working on the issue or helping them resolve a bug. It makes a *big* difference when it comes to the algorithm, actually."

Steam has had built-in mechanisms to let developers respond to individual reviews for about as long as it's allowed user ratings, and similar mechanisms have existed for ages on platforms with similar types of user reviews, like Yelp. The difference for Bethesda with these Steam responses is that they feel less like they're directly responding to points of ඣfeedback, and more like they're telling players they're wrong for not havin🍸g fun.

"The issue isn't replying - it's the inauthentic tone and copy pasted corporate responses," a𒅌s New Blood boss Dave Oshry adds on . Check out the dev responses to the on New Blood's Gloomwood for an example of something more palatable. You'll generally get a quick thanks for the feedback and a comment that a particular issue is set to be addressed in an impending update.

Everyone's pretty quick to acknowledge that Bethesda's particular implementation of this tactic isn't getting the tone right. "So is it weird? Absolutely," Nelson acknowledges. "Will it continue to be used - and be used MORE - as Steam rati🔜ngs play a role as the visible marker of a video game’s reputation? Absolutely."

It's worth noting that Valve insists Steam ratings don't have that much of an effect on algorithm visibility. In a ꦜ澳洲幸运5开奖号码历史查询:breakdown of how the Stea🌜m search algorithms work back in October, Valve noted that once a game gets above the 'negative' rating into 'mixed' or better territory, there's no meaningful effect on a game's visibility in the story. But for now, 澳洲幸运5开奖号码历史查询:Starfield's sitting at a not-s🔜o-nice 69% rating, just shy of the 70% needed to go f🧔rom 'mixed' to 'mostly positive.' Even if it doesn't meaningfully affect the game's algorithm placement, I have a feeling that blue text will look much nicer to Bethesda than the current yellow warning.

If you want something similar but different, check out the 澳洲幸运5开奖号码历史查询:best games like Starfield. 

Dustin Bailey
Staff Writer

Dustin Bailey joined the GamesRadar team as a Staff Writer in May 2022, and is currently based in Missouri. He's been covering games (with occasional dalliances in the worlds of anime and pro wrestling) since 2015, first as a freelancer, then as a news writer at PCGamesN for nearly five years. His love fo🌊r games was sparked somewhere between Metal Gear Solid 2 and Knights of the Old Republic, and 🀅these days you can usually find him splitting his entertainment time between retro gaming, the latest big action-adventure title, or a long haul in American Truck Simulator.